eduroam allows students, researchers and staff from participating institutions to obtain internet connectivity across campus and when visiting other participating institutions by simply opening their laptop, or turning on their phone.

eduroam separates the concepts of authentication (identity providers) and hotspots (service providers) allowing public, commercial or city wifi initiatives, in addition to research and education institutions.

eduroam is free for its users. The providers of eduroam hotspots make the service available to benefit all members of the research and education community.

Capabilities and features

  • Free service for users. There is no charge for eduroam use worldwide.
  • User authentication is done by the user’s home institution.
  • Authorisation decision, allowing access to the network, is done by the visiting network.
  • Based on the most secure authentication and encryption standards in existence today.
  • Works on Windows, Linux, Mac OS, Android and Windows CE.
  • Available in 74 territories worldwide, including across New Zealand and Australia.
  • Where can I use eduroam?
  • Coverage map for New Zealand.

Institutions participating in eduroam in New Zealand:

  • University of Auckland
  • Auckland University of Technology (AUT)
  • Unitec Institute of Technology
  • University of Waikato
  • Eastern Institute of Technology
  • Bay of Plenty Polytechnic
  • Massey University
  • Ara Institute of Canterbury
  • University of Otago
  • Otago Polytechnic
  • Victoria University of Wellington
  • Lincoln University
  • University of Canterbury

Public wifi providers offering eduroam in New Zealand are:

Who can use this service?

Access to the eduroam service is one of the many benefits of becoming a REANNZ member, and is included in the cost of membership. All members have the option of offering eduroam to their students, researchers or staff to use at their home institution and any other participating institution in New Zealand and around the world. Read more about membership.

Technical info and support

Technical information on the eduroam service and how to set up or connect to eduroam at your institution can be found in our support section.

If you are experiencing technical difficulties with your organisation’s connection and have not received an email from us to advise of a known fault, please contact call our 24/7 service desk on 0508 466 466 or complete the report a fault form.